Scammers often use some or all of the following methods:
1. Fake Certificates.
Promises of free nights, spa treatments, or extraordinary discounts not issued by Exotic Travelers™.
2. Unofficial Promotions.
Offers received through unauthorized channels such as WhatsApp, phone calls, or emails from unofficial domains.
3. Fraudulent Membership Purchases.
Unauthorized individuals claim to purchase memberships or benefits under false pretenses.
4. Deceptive Discounts.
Offers to settle balances or upgrade memberships with payments directed to unauthorized bank accounts.
5. Nonexistent Tax Charges.
Requests for payments under the pretense of taxes related to your membership
6. Unauthorized Bank Accounts.
Requests for payments to personal accounts or unauthorized entities lacking affiliation with Distinctive Vacations, S.A. de C.V.
7. False Compensation Offers.
Fraudulent financial benefits allegedly linked to partnerships with third parties.
8. Fraudulent Membership Upgrades.
Promises of membership enhancements made outside of official channels.
9. Investments in Nonexistent Developments.
Solicitations for investments in fictitious projects presented as exclusive opportunities.
10. Misuse of Brand Name.
Companies with similar names falsely claim affiliation with Exotic Travelers™.
11. Fraudulent Emails.
Messages from email addresses with slight variations from our official domain.
12. Fake Websites and Social Media Accounts.
Imitation pages designed to impersonate Exotic Travelers™ and its brands.
13. Suspicious Payment Methods.
Requests for transfers to personal accounts or deposits at convenience stores or pharmacies.
14. Fake Financing Offers.
Installment plans or vacation credit programs without official endorsement from Exotic Travelers™.
How to Protect Yourself
- Verify that any communication originates from our official channels.
- Do not share personal or financial information with unknown senders.
- Remember, our only official email for communication is memberservices@exotictravelers.com.
- Avoid clicking on suspicious links or downloading attachments from unverified senders.
- Report any suspicious activity and block fraudulent senders.
- Contact our Member Services team before making any payment or accepting any offer.
- Never make payments to personal or unauthorized accounts.
How to Report Fraud or Verify Information
If you receive a suspicious offer, we strongly encourage you to contact us before making any decisions. You can email us at memberservices@exotictravelers.com with the subject line "Potential Fraud" and include relevant details.
For any inquiries or verification, don't hesitate to get in touch with our Reservations Center:
- Local (Mexico): +52 800 461 0065
- From the U.S.: 855 210 1433
You may also reach us through our official email addresses:
- Member Services: memberservices@exotictravelers.com
- Member Care: membercare@exotictravelers.com
- Member Experience: memberexperience@exotictravelers.com
Our team is available Monday through Friday from 8:00 a.m. to 8:00 p.m. and on weekends from 8:00 a.m. to 4:00 p.m. (Cancun time).
Your security is our top priority. Stay informed and always verify the authenticity of any communication related to Exotic Travelers™.
Exotic Travelers®
www.exotictravelers.com